Techno Brain leads in creating digital opportunities for underprivileged youth in Africa


Techno Brain BPO ITES, a subsidiary of Techno Brain Group has been, awarded the Global Impact Sourcing Award (GISA) by the International Association of Outsourcing Professionals (IAOP), in partnership with The Rockefeller Foundation.

The Global Impact Sourcing Award (GISA) recognizes organizations that intentionally hire and provide career development opportunities to people who otherwise have limited prospects for sustainable employment.

Techno Brain was identified as the only Impact Sourcing BPO Service provider in Africa alongside Indi Village -India, ECLARO -Philippines, and Career Box, an impact sourcing influencer from South Africa.

Techno Brain BPO is one of the pioneers in the industry since 2008 and has grown organically to have a presence in Kenya, Uganda, Tanzania, Malawi, and Zambia. In 2007, the Kenyan Government named Business Process Outsourcing as one of the 6 economic pillars identified in the Vision 2030 blueprint.

Kenya has been growing as a preferred BPO destination in the world due to progress in IT infrastructure, high literacy level, and strategic placement as an upcoming business hub for Africa.

Techno Brain Group CEO Manoj Shanker’s said: “The Global Impact Sourcing Award is a product of Techno Brain’s vision since its inception; to empower lives and communities across the globe. Receiving this award today is a very proud moment for all of us and reaffirms our commitment to providing training and employment to underprivileged people, especially the ones affected by the Covid-19 pandemic. We urge other organizations to follow our example “He further affirmed Techno Brain’s commitment to see the BPO potential in Kenya fully utilized.

Techno Brain BPO Director Vinay Subbaramaiah added; “Techno Brain group has been a forerunner in advocating the concept of Impact Sourcing with a clear focus to reduce poverty through digital employment. This award places a huge responsibility on our shoulders to keep providing opportunities for people who otherwise have limited prospects for sustainable employment.”

Further, for the third consecutive time, Techno Brain Group has BEEN  reappraised at the highest maturity level (CMMI Level 5) for its commitment to a proven set of global best practices that drives business performance, including product development, service excellence, and data management by CMMI® Institute, a subsidiary of ISACA (Information Systems Audit and Control Association) . To date, Techno Brain is the only tech company in Africa to achieve CMMI Level 5 status, a distinction that effectively places us on par with a very select group of 200+ peers in the world.

Business Process Outsourcing is a critical pillar in bringing global opportunities for the youth in Kenya and Techno Brain BPO plans to open up county-based BPO centers. This will reverse rural-urban migration and create sustainable economies in the counties, in addition to talent development and contributing to the social-economic well-being in the counties.

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