Liquid Telecom Response to COVID-19

Liquid Telecom,  has shared the steps they are taking to ensure the  health and safety of their employees, customers, suppliers and other business partners as the company responds to the COVID-19 (Coronavirus) outbreak.

Liquid Telecom has implemented a robust contingency planning across the business to protect the health of  employees and those with whom they  come into contact with. This includes, but is not limited to, implementing the advice of the authorities, particularly the World Health Organisation and other reliable sources.

“Our thoughts go out to the many people who have been affected by this unprecedented event. We are planning for all eventualities to ensure we do everything possible to support our employees, customers, partners and public. To ensure business continuity, most of our personnel can work and collaborate from remote sites utilizing Microsoft Teams and other tools. Where possible, we are also helping our customers to maintain operations as close as is possible to normal using similar applications.”  Said Nic Rudnick, Group CEO, Liquid Telecom.

Liquid Telecom is  committed to ensuring our customers have access to the most reliable network and digital solutions—now and in the weeks and months to come. The company is working closely with  their employees, partners and suppliers to support ongoing business operations and serve customers.

Liquid Telcom has been executing plans to ensure network and system continuity as the situation evolves over time. The company has remote working capability in place for all key processes and systems for our the companies key personnel. This capability has been subject to readiness testing in the past few weeks. All personnel are able to work remotely at short notice when necessary while maintaining full business functionality.

The company has committed to maintaining services and supporting both customers and suppliers during this time. The support centre is also fully operational for queries and more information on their services.

Customers can receive assistance in obtaining and setting up any of Liquid Telecom solutions for remote working, by visiting https://go.liquidtelecom.com/Liquid_Virtual_Workplace.html.

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